Shipping & Delivery
We ship locally by DPD couriers from our warehouse in Ireland. Typically, orders are processed and delivered within 1-3 days (excludes Saturdays and Sundays). All deliveries are made between normal working hours, Monday to Friday. As we use a courier service, we cannot specify an exact time.
Please note: bad weather or unforeseen circumstances may cause delays in deliveries, so please plan accordingly.
Refusal of Delivery
If you refuse the delivery of your order, it will be returned to our warehouse. You will receive a refund for the product and the VAT. However, you will not be refunded for the shipping costs and you will be responsible for the fees incurred in returning the item(s) to us.
Shipping Charges and Taxes:
All shipping within Ireland on large trade orders is free. Shipping on orders below €75 is subject to a small charge which we subsidise.
All shipping charges outside of Ireland are calculated based on the total weight of your order and the destination address. All prices are inclusive of VAT and there are no hidden costs or charges.
If you are shipping to an address outside of the EU, please note that you are responsible for any import duties and clearance fees (if applicable) in your country. We recommend that you ask local authorities about these duties and clearance fees in advance.